Mission, Vision and Core Values
Mission: We strive to provide exceptional service and value to our customers throughout our local communities. We pride ourselves on being a financially sound and ethically responsible organization whose every effort is to work towards ensuring the long-term success of our clients, employees, communities and the financial institution as a whole. We aspire to satisfy the unique needs of businesses and consumers alike while providing access to our top decision makers thus making banking with us a greater experience for our clients.
Vision: Our vision is to become the Bank of Choice in the Hudson Valley by consistently exceeding the expectations of our clients, employees and shareholders.
Leadership: Fulfilling our obligation of building a better, stronger and financially sound Bank for the future, protecting the brand, meeting our commitments to shareholders, acting with an owner mentality, developing our people and helping improve our local communities.
People: Attracting, developing and retaining the best talent for our business, challenging our people, demonstrating an entrepreneurial attitude and fostering a collaborative and mutually supportive environment.
Creating Value for our Clients: Assisting clients to achieve their financial goals and aspirations through the creation of long-term relationships by being responsive, trustworthy and relevant and by consistently delivering value.
Community Driven: Leveraging the power of our insight, relationships, collaboration and learning to deliver exceptional service to our clients who live, work or do business in the Hudson Valley.
Respect for the Individual: Valuing diversity and unique contributions, fostering a trusting, open and inclusive environment and treating each person in a manner that reflects our values.
Integrity: Being ethically unyielding and honest and inspiring trust by saying what we mean, matching our behaviors to our words and taking responsibility for our actions.